Privacy Policy

Effective date: September 9, 2026

FUELGO LLC (“FUELGO,” “we,” “us,” or “our”) respects your privacy. This Privacy Policy explains how we collect, use, disclose, and protect personal information when you visit fuelgo.co, request a quote, order services, communicate with us by telephone, email, or text message, or otherwise interact with FUELGO.

Information We Collect

Depending on how you interact with us, we may collect:

Contact information, including your name, business name, email address, telephone number, billing address, delivery address, and job title.
Quote, order, and service information, including fuel requirements, delivery locations, equipment information, scheduling details, and transaction history.
Communications, including emails, text messages, call details, customer-service requests, and information you voluntarily provide.
Billing and payment-related information needed to process transactions.
Website and device information, including IP address, browser type, device type, referring pages, pages visited, approximate location, and cookie or analytics data.
Information obtained from customers, service providers, business partners, public sources, or other parties where permitted by law.

How We Use Personal Information

We may use personal information to:

Respond to inquiries and provide quotes.
Schedule and fulfill fuel deliveries and other services.
Process transactions and manage customer accounts.
Send order confirmations, delivery updates, account notices, and customer-service communications.
Send marketing or promotional communications when permitted by law or with appropriate consent.
Operate, maintain, secure, and improve our website and services.
Detect fraud, misuse, security incidents, or unlawful activity.
Comply with legal, regulatory, tax, safety, and recordkeeping requirements.
Establish, exercise, or defend legal claims.

Text Messages and SMS Consent

When you provide your mobile telephone number and consent to receive text messages, FUELGO may send you messages relating to quotes, orders, deliveries, account activity, customer support, and other purposes disclosed when you provide consent. Message frequency varies. Message and data rates may apply.

Consent to receive marketing text messages is not a condition of purchasing goods or services. You may opt out at any time by replying STOP. Reply HELP for assistance, or contact FUELGO at 800-720-4546 or dispatch@fuelgo.co.

FUELGO does not sell or share consumer contact information, including mobile telephone numbers, with third parties or affiliates for their own marketing, promotional, or lead-generation purposes.

No mobile information will be shared with third parties or affiliates for marketing or promotional purposes. Text-messaging originator opt-in data and consent will not be shared with any third parties.

We may provide information to vendors acting on our behalf when necessary to operate our messaging program, including communications platforms, telecommunications providers, and wireless carriers. These providers may use the information only to provide contracted services to FUELGO or as required by law.

How We Disclose Information

We may disclose personal information:

To service providers that perform services on our behalf, such as website hosting, communications, analytics, payment processing, delivery support, customer management, security, and professional services.
To customers, suppliers, contractors, or business partners when necessary to complete a requested transaction or service.
To government authorities, regulators, courts, or other parties when required by law or reasonably necessary to protect rights, safety, property, or prevent fraud.
In connection with a merger, financing, acquisition, reorganization, bankruptcy, or sale of some or all of our business assets.
At your direction or with your consent.

Our service providers are expected to protect personal information and use it only for the services they provide to us. We do not authorize them to use mobile information or SMS consent for their own marketing or lead-generation activities.

Cookies and Analytics

FUELGO and its service providers may use cookies, pixels, and similar technologies to operate the website, remember preferences, understand website usage, measure performance, and improve our services. Some browsers and devices allow you to block or delete cookies. Disabling cookies may affect certain website features.

Where required by law, we will request consent before using nonessential cookies.

Data Retention

We retain personal information only for as long as reasonably necessary for the purposes described in this policy, including providing services, maintaining business and transaction records, complying with legal obligations, resolving disputes, and enforcing agreements. Retention periods vary based on the type of information and applicable requirements.

Data Security

We use reasonable administrative, technical, and organizational safeguards designed to protect personal information. However, no internet transmission, electronic communication, or storage system is completely secure, and we cannot guarantee absolute security.

Your Privacy Choices and Rights

You may:

Reply STOP to opt out of text messages.
Use the unsubscribe link in a marketing email.
Adjust your browser settings to control cookies.
Contact us to request access to, correction of, or deletion of personal information, subject to applicable law and exceptions.

Depending on where you live, applicable privacy laws may provide additional rights, including the right to know what information we collect, obtain a copy, request correction or deletion, limit certain uses, withdraw consent, object to processing, or appeal a decision concerning your request. We will not discriminate against you for exercising an applicable privacy right.

We may need to verify your identity before completing a request. You may also use an authorized agent where permitted by law.

Children’s Privacy

FUELGO’s website and services are intended for businesses and adults. We do not knowingly collect personal information from children under 13. If you believe a child has provided personal information to us, please contact us so we can take appropriate action.

Third-Party Websites

Our website may link to websites or services operated by other organizations. FUELGO is not responsible for their privacy practices. We encourage you to review their privacy policies before providing personal information.

Changes to This Policy

We may update this Privacy Policy periodically. Changes will be posted on this page with a revised effective date. Material changes may also be communicated through other appropriate means.

Contact Us

For privacy questions or requests, contact:

FUELGO LLC
Email: dispatch@fuelgo.co
Telephone: 800-720-4546
Website: https://fuelgo.co